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Product Information

Is the product availability the same across all This Works websites?

We have two warehouses, one in the United Kingdom and another in the United States. Product availability differs between the two locations. Our £ GBP website and our € Euro websites are serviced from the United Kingdom, and our $ US website serviced

Are your products tested on animals?

No, we do not test on animals. Click here for information on our 'Beauty Without Bunnies' accreditation.

Are your products organic?

90% of the essential oils we currently use are from plants which are organically grown although not necessarily with organic certification. We believe this is the best way to guarantee the highest quality ingredients at any one time. Organic harvests

Are your products natural?

All of our products have natural ingredients with no unnecessary harsh chemicals. We use 100% natural fragrances and 100% pure essential oils. Our products are free from phthalates, sulphates, synthetic colour and fragrance, parabens, GMOs, mineral o

How long can I keep my product for?

Once the product has been opened please see the Product After Opening symbol on the bottle (typically 6-12 months). Store in a dry place away from direct sunlight.

Are your products safe to use during pregnancy?

We do not recommend using our deep sleep bath oil during pregnancy or any of our CBD boosters. There are no counter indications with any of the other products. Products have completed a product safety assessment by an independent toxicologist. This a

Can I use your products if I am going through chemotherapy?

We recommend that you first speak to your GP and seek medical advice on the use of our products during treatment.

Do you have microbeads in any of your products?

No.

Are your products Vegan?

At This Works we believe our customers have the right to total transparency as regards our ingredients and manufacturing, ensuring your decision to purchase is fully informed. We are committed to ensuring our packaging and ingredients are as environm

Is your product packaging recyclable?

At This Works, we believe our customers have the right to total transparency as regards our ingredients and manufacturing, ensuring your decision to purchase is fully informed. We are committed to ensuring our packaging and ingredients are as environ

I need some product advice, where can I find assistance?

Speak to one of our expert skin consultants by calling 0208 543 3544 where you will receive a customised product recommendation tailored to your skin and lifestyle.

Are you clean?

We work with ingredients consciously, mindful of the impact they have on your skin and the world. ‘Clean’ for us means 100% natural fragrances and 100% pure essential oils. It doesn’t mean phthalates, sulphates, synthetic colour and fragrance, parabe

What is Prop 65?

This Works products meet all applicable US and EU safety standards and other cosmetic-related requirements. All products have been assessed for safety by qualified professional toxicologists, whose review included consideration of how the products ar

I have very sensitive skin, what do you recommend?

The following products have been dermatologically tested and are suitable for sensitive skin: in transit no traces and in transit skin defence SPF30.